Privacy Policy

TradeHub is committed to protecting the privacy and security of the personal information we collect and process in connection with our B2B marketplace and services. This Privacy Policy describes how we collect, use, and share your personal information.

1. Information We Collect

We collect information primarily to provide our B2B services, including facilitating connections between buyers and sellers, processing transactions, and enhancing user experience.

1.1. Information Provided by Users

• **Contact Data:** Name, email address, phone number, and company contact details.
• **Business Data:** Company name, type of business, employee size, year of establishment, trade licenses, GST/VAT numbers, and product/service descriptions.
• **Account Credentials:** Passwords and similar security information used for authentication and account access.

1.2. Automatically Collected Data

When you use the TradeHub platform, we automatically collect:

• **Usage Data:** Details about how you interact with the platform (e.g., searches, pages viewed, inquiry submissions).
• **Device Data:** IP address, browser type, operating system, and device identifiers.
• **Geo-location Data:** General location data inferred from your IP address for marketplace localization.

2. How We Use Your Information

We use the collected information for the following purposes:

• **Service Provision:** To process your requests, complete transactions, and facilitate communication between buyers and suppliers.
• **Account Management:** To verify your identity, maintain your account, and manage billing and subscriptions.
• **Personalization & Analytics:** To customize your experience, analyze market trends, and improve platform functionality.
• **Security & Compliance:** To prevent fraudulent activity, enforce our terms of use, and comply with legal obligations.

3. Sharing of Information

We may share your information under the following circumstances:

• **With Trading Partners:** We share necessary business contact information (e.g., company name, contact person, phone number) with other users when you submit a Buy Lead or Inquiry.
• **Service Providers:** With third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing).
• **Legal Compliance:** When required by law or necessary to protect our rights or the safety of others.

4. Your Rights and Choices

You have certain rights regarding your personal data, including the right to access, correct, or delete your information, subject to legal limitations. You can manage most of your contact and business details through your Seller Dashboard or by contacting our support team.

5. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TradeHub Customer Care

Email: privacy@tradehub.com

Address: TradeHub Legal Department, 123 Global Commerce Hub, [City, Country]